Alexis Underwood

Digital Marketing & Brand Growth Strategist

Multi-Site Leasing and Marketing Specialist skilled in customer relations, event coordination, and digital marketing campaigns that drive engagement and growth.

Birmingham, AL
alexis.n.underwood@gmail.com
(256) 490-3119

Professional Experience

Driving growth and engagement through strategic marketing, exceptional customer service, and data-driven decision making across multiple industries.

Multi-Site Leasing Agent

Marshall on 3rd & Marshall on 5th

Birmingham, AL
June 2023 – August 2025

Managed leasing and resident relations across two properties, overseeing the process from initial inquiries to contract signing and maintaining high occupancy.

Key Achievements

  • Created property-wide key systems and coordinated move-in keys across two properties for three consecutive years
  • Led complex move-in day operations during under-resourced periods while maintaining resident satisfaction
  • Rebuilt resident retention programming and communications; maintained consistently positive Google reviews
  • Achieved top leasing performance for multiple consecutive months and sustained a high tour-to-lease close rate
  • Conducted complete parking audits to improve inventory accuracy and compliance
  • Standardized operational communications with branded, laminated signage and ready-to-use library

Core Skills

Social Media Marketing
Google Analytics
Canva
Adobe Tools
Event Coordination
Customer Relations

Event Coordinator/Manager

The Alley

Gadsden, AL
May 2019 – August 2022

Coordinated and managed large-scale events (corporate, weddings, social), overseeing logistics, vendor coordination, and guest experience.

Key Achievements

  • Built targeted marketing campaigns through email, social, and local partnerships
  • Increased event attendance by 20% through strategic marketing initiatives
  • Managed budgets and schedules using Excel and Google Sheets
  • Trained and led a 10+ person team to deliver seamless events

Core Skills

Event Management
Team Leadership
Budget Management
Marketing Campaigns
Vendor Coordination

Core Competencies

A comprehensive skill set spanning marketing strategy, customer relations, analytics, and operational excellence.

Leasing & Relations

Leasing & Resident Relations
Tour-to-Lease Optimization
Retention Strategy
Customer Relations

Marketing & Content

Content Creation & Social Strategy
Influencer Management
Short-Form Video (TikTok/Reels)
Brand Development

Analytics & Performance

Google Analytics
Facebook/Instagram Insights
Performance Analytics
Data-Driven Strategy

Event Operations

Event Operations
Large-Scale Event Management
Vendor Coordination
Logistics Planning

Design & Creative

Canva
Adobe Spark
Visual Content Creation
Brand Design

Operations & Systems

CRM & Operations
Process Improvement & Audits
Property Management Software
Systems Optimization

Tools & Technologies

Social Media

Canva
Adobe Spark
Hootsuite
Buffer

Analytics

Google Analytics
Facebook Insights
Instagram Analytics

Event Promotion

Eventbrite
Facebook Events
Mailchimp

Productivity

Excel
Google Sheets
Property Management Software

Education & Certifications

Committed to continuous learning and professional development in digital marketing and business strategy.

Education

Bachelor's Degree

B.S., Digital Marketing

University of Alabama at Birmingham

Graduated August 14, 2025
Associate's Degree

A.S., General Studies

Gadsden State Community College

Graduated August 12, 2022

Professional Certifications

Technical Certification

Microsoft PowerPoint

Certified
May 2020 – Present
Marketing Certification

Content Marketing

Certified
Nov 2024 – Dec 2026

Let's Connect

Ready to drive growth and engagement for your brand? Let's discuss how my expertise in digital marketing, customer relations, and strategic planning can benefit your organization.

Email

Drop me a line anytime

alexis.n.underwood@gmail.com

Phone

Let's talk about opportunities

(256) 490-3119

Location

Available for local and remote work

Birmingham, AL

Ready to Start a Conversation?

Whether you're looking for a dedicated marketing professional, need help with leasing operations, or want to discuss event coordination, I'd love to hear from you.